Privacy Policy

At Watch Collection , your privacy is not just a legal obligation it is a core part of how we operate. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit watchcollection.pk.

1. Information We Collect

When you place an order or contact us, we may collect the following personal information:

  • Full name
  • Delivery address (city, area, postal code)
  • Phone number
  • Email address
  • Order details and
  • payment transaction
  • references

We collect this information solely to process your orders, arrange delivery, and provide customer support.

2 How We Use Your Information

The personal information you provide is used exclusively for:

  • Processing and fulfilling your orders
  • Coordinating delivery with our courier partners
  • Sending order confirmations and shipping updates via WhatsApp, SMS, or email
  • Responding to your inquiries and support requests
  • Resolving replacement or warranty claims

We do not use your data for marketing purposes without your explicit consent.

3. Information Sharing

We value your trust and do not sell, trade, or rent your personal information to third parties. Your data may be shared only in the following limited circumstances:

  • With courier and logistics partners (TCS, Leopards, PostEx, etc.) solely for the purpose of delivering your order
  • With payment processors to facilitate secure transactions
  • When required by law or government/regulatory authorities

All third-party partners are required to handle your data responsibly and only for the purpose for which it was shared.

4. Data Security

We implement appropriate technical and administrative measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no system can guarantee absolute security, we take every reasonable precaution to safeguard your data.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill your order, resolve any disputes, and comply with legal obligations. After this period, your data is securely deleted or anonymized.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or outdated information
  • Request deletion of your personal data (subject to legal requirements)
  • Withdraw consent for communications at any time

To exercise any of these rights, please contact us at [email protected].

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will promptly remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated policy.

Contact Us

Email: [email protected]
Website: https://watchcollection.pk